Alyjandra Greene
Marketing Major
Phone:
707-972-2371
Email:
San Diego, Ca
Date of Birth:
December 27, 2001
Education
Bachelor of Science in Business Administration Expected Graduation: May 2025
Major: Marketing
San Diego State University, Fowler College of Business
Associates Degree for Transfer
May 2023
San Diego Mesa College
Work Experience
Intern
Interfaith Community Services
July 2024-September 2024
Hostess
Monello/Bencotto Italian Restaurants
August 2021-August 2023
Cashier/Sales Associate
Michaels Arts & Crafts Store
June 2019- August 2019
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Analyzed and reported on digital marketing campaign performance, providing insights that enhanced click-through rates by 12%.
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Collaborated with the communications department to design impactful promotional materials for social media ads and email campaigns, resulting in a 15% increase in engagement over three months.
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Managed the scheduling and posting of dynamic content across multiple platforms using Asana and Hootsuite, ensuring alignment with brand messaging and aesthetics.
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Created a welcoming environment by warmly greeting guests, enhancing the overall dining experience and fostering positive word-of-mouth referrals.
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Optimized seating capacity and managed a flow of over 400 patrons per shift by effectively communicating seating preferences and special requests.
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Fostered a collaborative team atmosphere, contributing to operational efficiency and achieving service goals.
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Resolved customer complaints promptly and professionally, leading to increased customer satisfaction.
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Delivered exceptional customer service, engaging shoppers to promote sales and build brand loyalty.
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Trained team members in customer service best practices to enhance guest experiences.
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Efficiently processed customer transactions, ensuring accuracy in cash and credit card handling.
Extracurricular Involvement & Leadership
Technical Skills: Asana, Hootsuite, social media platforms, MS Office, some Adobe Lightroom and Adobe Premiere Pro.
Marketing Skills: Digital marketing, content creation, campaign analysis, upselling and negotiation techniques, creative thinking and innovation, customer engagement and service excellence.
Leadership Skills: Team collaboration and relationship building, motivational and inspirational leadership, effective project management, volunteer coordination.
Interpersonal Skills: Excellent verbal and written communication, customer service, strong problem-solving abilities, organized and detail-oriented.
